Coocosh Cat Tree Cat Tower With Cat Condos Sisal Scratching Post Dark Grey

Shipping & Returns

Fast & Reliable Shipping: Orders are typically processed within 1–3 business days. You will receive tracking information as soon as your order ships.

Delivery Partners: We ship through trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

Estimated Delivery: Most U.S. orders arrive within 6–10 business days depending on your location.

Returns: We stand behind every product. If you’re not satisfied, you may return your order within 30 days under our hassle-free return policy. Please contact support@coocosh.com (mailto:support@coocosh.com) to initiate a return.

Coocosh is committed to transparent shipping times and easy returns for a worry-free shopping experience.

Return Policy

Hassle-Free 30-Day Returns: You can return most new, unused items within 30 days of delivery for a full refund or replacement. Items must be in their original condition and packaging.

How to Start a Return: Contact our support team at support@coocosh.com (mailto:support@coocosh.com) with your order number. We’ll provide you with a prepaid return label (where applicable).

Exclusions: Personalized, perishable, or clearance items cannot be returned unless defective or damaged upon arrival.

Refund Timing: Once your return is received and inspected, refunds are issued to your original payment method within 5–7 business days.